Trainee Sales & Customer Engagement Assistant in Earsdon

Trainee Sales & Customer Engagement Assistant

Location: Newcastle-upon-Tyne
Full-Time | In-Person | Immediate Start

About the Role

Our client is looking for a Trainee Sales & Customer Engagement Assistant to join their Newcastle team, representing established UK charities through face-to-face fundraising campaigns.

You'll engage directly with members of the public in local residential areas, introducing campaigns that support medical research, specialist care, and families who need long-term assistance.

This is an entry-level opportunity suited to someone who enjoys meeting new people, building relationships, and developing practical communication and sales skills.

No previous sales experience is required, as full training and ongoing coaching will be provided.

Key Responsibilities

Engage with members of the public through face-to-face conversations

Introduce charity campaigns and explain their purpose

Communicate the impact of different fundraising initiatives

Build rapport and establish positive relationships

Answer questions and address potential concerns

Encourage individuals to support relevant campaigns

Complete supporter sign-ups accurately

Work towards individual and team performance targets

Represent charity partners professionally

Develop confidence, communication, and sales techniques

Training & Progression

You'll receive practical training covering campaign knowledge, communication, customer engagement, and effective sales techniques.

Ongoing coaching will help you build confidence and improve your performance, with opportunities to develop into senior sales, team leadership, training, and management positions.

Pay & Benefits

Around £600–£750 per week, paid weekly

Additional performance-related bonuses and commission

Full training and ongoing coaching

Clear opportunities for career progression

Hands-on sales and communication experience

Supportive and energetic team environment

Opportunity to represent established UK charities

No previous experience required

Who This Suits

We're looking for someone who is approachable, confident, enthusiastic, and comfortable speaking with different people.

Experience in retail, hospitality, customer service, sales, or other people-facing environments would be beneficial but isn't essential.

You'll need a positive attitude, a reliable work ethic, and the motivation to learn and work towards targets.

Application Process

Our client is actively reviewing applications and looking to arrange interviews shortly.

Shortlisted applicants will be contacted to discuss the Trainee Sales & Customer Engagement Assistant position, including training, responsibilities, and earning potential.