Training Manager

Training Manager

Contract: Healthcare
Location: London, SW10 9NH
Hours of Work: 37.5
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Training Manager responsible for ensuring the timely training of all employees, equipping them with the tools and knowledge required to carry out their roles with confidence and skill.

The successful candidate will work closely with managers to identify training gaps, create development plans, and enhance the overall training offering. This position plays an important role in supporting employee development and maintaining training standards across multiple sites.

The role requires an individual who can build strong relationships with representatives, deliver collaborative training sessions, and maintain accurate training records. The Training Manager will support a culture of continuous learning while ensuring training compliance requirements are achieved.

Key Responsibilities

• Manage the training of FRC teams through the Super Academy at West Middlesex Hospital, on-site training at CHW and RMH, and eLearning.
• Report training figures on a monthly basis.
• Liaise with all sites to ensure training compliance targets are met.
• Innovate training content and delivery methods to empower frontline employees.
• Organise and manage all training-related queries and discussions with managers and operational teams.
• Ensure training is effectively managed and coordinated in line with specification and business requirements.
• Deliver refresher cultural change sessions and Placemaker Pathway training.
• Develop strong working relationships with hospital staff to support service satisfaction.
• Maintain up-to-date training records within the learning management system and arrange refresher training where required.

Person Specification

• Ability to communicate information, ideas, and instructions clearly and effectively.
• Strong listening skills with attention to relevant detail.
• Experience leading, developing, and managing training programmes.
• Ability to motivate and engage employees.
• Experience identifying and addressing training gaps.
• Strong relationship-building skills.
• Ability to maintain accurate training records.
• Organised approach to managing training activities across multiple sites.