Transport Administrator

ACS Staffing Solutions

Role: Transport Administrator

Location :Leicester

Hours: Full Time - Permanent

Salary: £30,000 - £35,000

What will you be doing?

  • Providing administrative support to the transport and operations team.
  • Scheduling and coordinating vehicle movements to ensure timely collections and deliveries.
  • Liaising with drivers, customers, warehouses, and third-party hauliers to communicate transport updates.
  • Processing transport documentation, including delivery notes, manifests, PODs (Proofs of Delivery), and customs-related paperwork where required.
  • Monitoring vehicle schedules and tracking shipments to ensure service levels are met.
  • Updating transport management systems with accurate shipment and delivery information.
  • Assisting with route planning and load scheduling to maximise efficiency.
  • Managing driver records, compliance documentation, and vehicle-related paperwork.
  • Handling customer enquiries and resolving transport-related issues in a professional manner.
  • Producing reports and maintaining accurate transport and operational records.
  • Supporting the wider freight forwarding team with general administrative duties as required.
Experience/qualifications required:

  • Previous experience in a transport, logistics, freight forwarding, or administrative role.
  • Strong organisational skills with the ability to prioritise tasks in a fast-paced environment.
  • Excellent communication skills, both written and verbal.
  • Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
  • Experience using transport management systems (TMS) or logistics software is advantageous.
  • Strong attention to detail and accuracy when processing documentation.
  • Ability to work effectively both independently and as part of a team.
  • Knowledge of freight forwarding, customs procedures, or transport compliance would be beneficial.
  • GCSEs (or equivalent) in English and Maths; additional logistics qualifications are advantageous.
Benefits

  • Competitive salary.
  • Company pension scheme.
  • Holiday allowance plus bank holidays.
  • Career development and progression opportunities.
  • Ongoing training and professional development.
  • Friendly and supportive working environment.
  • Employee assistance programme (where applicable).
  • Free on-site parking.
  • Company events and team-building activities.
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