Transport Administrator

Transport Administrator – Bootle

Salary: £26,780 per annum
Hours: Monday to Friday, 09:00–18:00
Location: Bootle

We are currently recruiting for a Transport Administrator to join a busy and fast-paced transport operation in Bootle. This is an excellent opportunity for a highly communicative, motivated and organised individual who enjoys working as part of a team and thrives in a busy environment.

The Role:

As a Transport Administrator, you will provide day-to-day administrative support to the transport team, drivers and managers, helping to ensure the smooth and efficient running of transport operations.

Key Responsibilities:

• Provide administrative support to the transport team, drivers and management.
• Prepare, issue and maintain transport documentation, including delivery notes, manifests, collection paperwork and proof of delivery records.
• Accurately update transport systems, spreadsheets and customer portals.
• Monitor delivery and collection schedules, escalating delays, failed deliveries and operational issues where required.
• Liaise with drivers, customers, warehouse teams, planners and external partners.
• Book container collections and arrange the return of empty containers in liaison with Port Operations.
• Support driver debriefs, ensuring service issues, returns, shortages, damages and customer queries are accurately recorded and followed up.
• Maintain driver records, including licences, CPC documentation, training records and working time information where applicable.
• Assist with vehicle administration, including defect reporting, service schedules, MOT dates, inspections and maintenance records.
• Support compliance with relevant transport, health and safety and company procedures.
• Respond professionally to internal and external queries by telephone, email and through relevant systems.

Essential Criteria:

Applicants must meet one of the following:

• A relevant third-level qualification, such as A-level, degree, NVQ, diploma or similar in Transport, Logistics, Business Studies or a related discipline; OR
• A minimum of 2 years' experience in a Transport Administration role with administrative responsibility.

You must also have:

• GCSE Grade C/ 4 or above in English and Maths.
• Excellent working knowledge of Microsoft Office, particularly Excel and Word.
• The ability to build and maintain positive working relationships with customers and colleagues.
• Experience communicating at different levels across an organisation, with the ability to adapt your communication style to suit the audience.
• Excellent organisational, analytical, prioritisation and problem-solving skills.
• The ability to manage competing priorities with precision and accuracy.
• Strong professional written communication skills.
• A proactive approach to problem-solving and finding effective solutions.

What We Offer

• £26,780 salary
• Monday to Friday, 09:00–18:00
• Free on-site parking
• Opportunity to work within a busy and established transport operation
• Long-term career development opportunities

If you are an experienced administrator with a background in transport or logistics and are looking for your next opportunity, apply today!