Transport Assistant
Pure Resourcing Solutions Limited
- Stowmarket
- Salary - £26,000 – 29,000
We are seeking a motivated and enthusiastic Transport Assistant to join our clients busy Transport Department. You will play a key role in helping the team ensure deliveries are planned efficiently, records are maintained accurately, and customers receive excellent service.
Key Responsibilities
- Assist with organising daily transport schedules to ensure deliveries run smoothly and on time.
- Help allocate vehicles and drivers based on workload, availability, and priority.
- Support the team by gathering and updating information on delivery progress throughout the day.
- Monitor inboxes and communication channels to relay important updates between drivers, customers, and internal departments.
- Help prepare transport documents, delivery notes, and basic reports for the team.
- Assist in checking that vehicles are compliant, logged correctly, and up to date with required paperwork.
- Record incidents, delays, or issues so the team can review and improve processes.
- Provide general administrative support to keep transport records accurate and organised.
- Work closely with colleagues across operations, customer service, and sales to support smooth coordination.
- Experience in a transport, warehouse, distribution, or customer‑facing environment.
- Understanding of route planning, scheduling, or delivery coordination.
- Confidence using Microsoft Office (Excel, Outlook, Word).
- Previous customer service experience.
- A strong team player with a positive attitude and willingness to learn.
- Safety‑conscious and committed to maintaining high standards.
- A confident communicator with good interpersonal skills.
- Reliable, punctual, and organised.
- Motivated to take ownership of personal and professional development.
- Comfortable using IT systems and digital tools.
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