Transport Coordinator

📍 Location: Grays (Office-Based)
🕒 Hours: Monday to Friday, 8:30am - 5:00pm (1 Hour Lunch Break)

We are seeking a highly organised and proactive individual to join a busy logistics operation, managing daily UK transport movements and ensuring customers receive a first-class service.

This is a fantastic opportunity for someone with previous experience in transport, logistics, freight forwarding, or distribution who enjoys working in a fast-paced environment and thrives on problem-solving.

• Coordinate daily UK collections and deliveries.
• Arrange transport with approved hauliers, carriers, and subcontractors.
• Manage a variety of freight movements including full loads, part loads, palletised freight, and groupage shipments.
• Monitor vehicle movements and maintain regular communication with drivers and transport providers.
• Provide customers with accurate shipment updates and estimated delivery times.
• Resolve transport issues including delays, failed collections, delivery discrepancies, damages, and shortages.
• Book timed collections and delivery appointments.
• Obtain competitive transport rates and prepare customer quotations.
• Source cost-effective transport solutions while maintaining service quality.
• Process and monitor Proof of Delivery (POD) documentation.
• Investigate and resolve delivery queries and invoice discrepancies.
• Prepare completed transport files for billing and ensure all charges are correctly recorded.
• Update internal systems and maintain accurate transport records.
• Deliver exceptional customer service and build strong working relationships with customers and suppliers.

The ideal candidate will have:

✅ Previous experience within transport, logistics, freight forwarding, or distribution

✅ Strong knowledge of UK road transport operations

✅ Excellent communication and customer service skills

✅ The ability to prioritise workloads and manage multiple shipments simultaneously

✅ High attention to detail and strong organisational skills

✅ Experience using transport management systems and Microsoft Office

✅ A proactive approach to problem-solving and decision-making

• Full-time, permanent position
• Monday to Friday working hours
• Supportive and friendly team environment
• Varied and fast-paced role with plenty of responsibility
• Opportunity to develop your career within a growing logistics operation

If you're looking for a dynamic transport role where no two days are the same, we'd love to hear from you. Apply today! 🚛📦

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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