Transport customer Service/ Administrator Role

Transport Customer Service / Administrator – Ipswich

TSR Ipswich Ltd is currently seeking an experienced Transport Customer Service / Administrator on behalf of one of our reputable clients based in the Ipswich area.

This is a full-time, permanent position offering an excellent opportunity to join a busy and professional transport operation.

The Role

You will be responsible for liaising with customers, drivers, and colleagues to ensure all parties are kept informed regarding timed deliveries, delays, and any transport-related queries.

You will also support the wider transport department with duties including:

• Preparing files for loading and drivers
• Proof of Delivery (POD) control
• Handling POD queries
• General transport administration
• Assisting with other departmental duties as required

Candidate Requirements

Applicants should possess the following:

• Previous customer service experience
• The ability to respond to customer requests promptly and professionally
• Strong attention to detail and accuracy
• Confidence when dealing with customers over the phone
• Excellent communication skills
• Good timekeeping and a positive attitude
• IT literacy and confidence using computer systems
• The ability to work effectively within a busy office environment

Working Hours

Monday to Friday
8:00am – 5:00pm (or until work is complete)

Salary

Competitive salary, dependent on age and experience.

Additional Benefits

• Free on-site parking
• Easily accessible by local bus routes
• Within walking distance of a range of local amenities

If you are interested in this opportunity and would like to find out more, please contact TSR Ipswich today.