Transport & Operations Coordinator

Transport & Operations Coordinator

Location: Bury St Edmunds
Hours: Full-time, 42.5 hours per week, 8.00am – 5.30pm
Contract: Permanent

The Role

We are looking for an organised and proactive Transport & Operations Coordinator to join a busy operational environment.

This varied role will be responsible for coordinating day-to-day transport planning, production scheduling and goods inwards/outwards, helping to ensure customer orders are planned, produced and delivered efficiently and on time.

Working closely with operations, production, warehouse, procurement, customers, suppliers and transport providers, you will play a key role in keeping the operation running smoothly.

This would suit someone with experience in transport, logistics, manufacturing or operational coordination who enjoys a varied role and is confident managing multiple priorities in a fast-paced environment.

Key Responsibilities

Transport Planning

• Coordinate and schedule daily transport operations, including deliveries and collections.
• Develop efficient delivery routes and vehicle schedules, considering customer requirements, driver availability, vehicle capacity and compliance.
• Liaise with drivers, customers, suppliers and third-party logistics providers.
• Monitor transport performance and respond proactively to delays, route changes and operational issues.
• Communicate delivery instructions, customer requirements and site restrictions to drivers and subcontract hauliers.
• Coordinate transport requirements with production schedules to ensure delivery commitments are met.
• Maintain accurate transport documentation.

Production Planning

• Assist with planning and coordinating production schedules to meet customer demand.
• Work closely with Production, Warehouse and Procurement teams to ensure materials, labour and equipment are available.
• Update production schedules in response to customer priorities, capacity and delivery requirements.
• Monitor production progress and make schedule adjustments where required.
• Review production capacity, lead times and workflows to identify opportunities for improved efficiency.
• Maintain accurate production records and communicate schedule changes across relevant departments.
• Ensure production documentation is completed accurately and on time.

Goods Inwards & Outwards

• Oversee the receipt, inspection and recording of incoming goods.
• Check deliveries against purchase orders and identify shortages, damages or discrepancies.
• Coordinate stock storage and movement within the warehouse.
• Manage the picking, packing and dispatch of outgoing goods.
• Maintain inventory accuracy through stock checks, system updates and reconciliation.
• Ensure goods movements comply with relevant procedures, health and safety requirements and quality standards.
• Ensure delivery documentation accurately reflects goods dispatched.
• Liaise with Procurement regarding material availability and delivery schedules.
• Coordinate stock transfers and support stock control activities.

Customer Service & Operations

• Keep customers informed regarding production progress, delivery schedules and operational changes.
• Respond promptly to transport and operational enquiries.
• Resolve routine issues professionally and efficiently.
• Build strong working relationships with customers, suppliers, subcontractors and internal teams.
• Support continuous improvement across transport, production and operational processes.

About You

We are looking for someone with:

Previous experience within transport planning, logistics, manufacturing or operational coordination.

Excellent organisational and planning skills.

Strong communication and interpersonal skills.

The ability to manage multiple priorities and work effectively under pressure.

Good IT skills, including Microsoft Office.

Excellent attention to detail and a high level of accuracy.

A customer-focused approach.

Strong problem-solving and decision-making skills.

The ability to build effective relationships across different departments.

A proactive and adaptable approach to changing operational requirements.

Desirable Experience

Experience in any of the following would be advantageous:

Manufacturing

Construction

Reinforcement steel or a similar industrial environment

Production planning

Stock control and warehouse operations

Transport legislation and driver hours

What We're Looking For

You'll be a highly organised and practical individual who enjoys coordinating people, processes and information to keep operations running efficiently.

You'll need to be a confident communicator, comfortable working across multiple departments and able to make decisions quickly when priorities change.

A strong team-focused, customer-focused and continuous improvement mindset will be key to success in this role.

If you're looking for a varied opportunity where transport, production and operations come together, we'd love to hear from you.