Transport Planner

The role of the Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements.

• Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
• Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads.
• Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability.
• Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels.
• Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements.
• Communicate effectively with all customers and work with them to understand and resource their schedules. Also, to include but not limited to; effective handovers to the relevant individuals / departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered.
• Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers' needs and expectations.
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague's absence.
• Identify, communicate, and drive any continuous improvements to continually develop the operation of the business.
• Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.