Transport Planner in Snetterton Heath, Norfolk

Job Title: Transport Planner

Location: Snetterton, Norwich (NR16)

Salary: Competitive / Open (Dependent on Experience)

Shift Pattern: Rotating Schedule (Options: 4-on-4-off OR Monday–Friday Rotating)

• Early Shift: 4:00 AM / 5:00 AM – 1:30 PM / 2:00 PM

• Late Shift: 9:30 AM – 7:00 PM

About the Role

 seeking an experienced and detail-oriented Transport Planner to join our fast-paced operational depot in Snetterton, Norwich.

In this role, you will be responsible for planning and optimizing daily routes, maximizing fleet utilization, and ensuring cost-effective, high-quality collection and delivery operations across our UK network. This position requires proactive problem-solving, strong communication skills, and a solid working knowledge of UK road transport regulations.

Key Responsibilities

• Route Planning & Optimization: Plan daily collection and delivery schedules to maximize fleet efficiency, reduce empty miles, and ensure on-time delivery performance.

• Fleet & Driver Management: Allocate routes to company drivers and agency personnel while ensuring full compliance with Driver Hours, Working Time Regulations, and Tachograph rules.

• Systems Management: Accurately update and manage operational data using Transport Management Systems (TMS), internal IT portals, and customer software.

• Vehicle Maintenance Coordination: Work alongside the internal workshop team to coordinate service intervals,MOTs, defect reports, and overall fleet availability.

• Customer Care: Build and maintain strong relationships with key accounts, proactively communicating schedule revisions, updates, and potential delays.

• Cross-Functional Collaboration: Coordinate with warehouse, pallet network, and trunking teams to ensure seamless operational handovers.

Key Requirements

• Experience: Proven experience in a Transport Planner, Route Planner, or logistics execution role within general haulage or contract logistics.

• Regulatory Compliance: Strong knowledge of UK road transport legislation, driver hours, tachograph rules, and working time directives.

• UK Geography & IT Literacy: Excellent understanding of the UK road network, paired with proficiency in Transport Management Systems (TMS) and MS Office.

• Problem-Solving Skills: Ability to handle pressure, think critically, and adjust routing plans dynamically to navigate live operational challenges.

• Communication: Strong interpersonal skills to effectively liaise with drivers, customers, and cross-functional teams.