Transport Supervisor

A fantastic opportunity has arisen for an experienced Transport Supervisor to join a growing and successful company based in the Suffolk area.

This is an excellent opportunity for a motivated and driven logistics professional looking to take the next step in their career and play a key role in overseeing the day-to-day transport operation. Working within a fast-paced environment, you will be responsible for coordinating transport activities, supporting operational efficiency and ensuring a consistently high level of service is delivered to customers.

Key Duties & Responsibilities Include:

• Supervise and coordinate the day-to-day transport operation to ensure shipments and deliveries are completed safely, efficiently and within agreed timeframes.
• Liaise closely with hauliers, drivers, warehouse teams and internal departments to ensure the smooth movement of goods.
• Allocate and coordinate transport requirements, ensuring resources are utilised effectively.
• Monitor transport schedules and proactively address any delays, issues or operational challenges.
• Use transport and logistics software to book, manage and track shipments.
• Ensure transport activities are carried out in accordance with company procedures, customer requirements and relevant industry regulations.
• Support the management of transport costs, identifying opportunities to improve efficiency and maintain cost effectiveness.
• Provide guidance and support to the wider transport team, helping to maintain high operational standards.
• Respond promptly to customer and internal enquiries, providing effective solutions and maintaining excellent communication throughout.
• Identify opportunities to improve transport processes, efficiency and service levels.
• Deliver a consistently high standard of customer service within a fast-paced logistics environment.

Skills & Experience Required:

• Previous experience within the logistics, transport or haulage industry, ideally within a supervisory role
• Strong understanding of transport operations, planning and delivery processes.
• Experience using transport management systems (TMS), logistics software or similar industry-specific systems.
• Excellent organisational and time-management skills, with the ability to prioritise workloads effectively.
• Strong communication and interpersonal skills, with the confidence to liaise with hauliers, drivers, customers and internal teams.
• A proactive, positive and solutions-focused approach to work.
• Ability to remain calm and make effective decisions when working under pressure.
• Strong attention to detail with a focus on operational efficiency, compliance and customer service.