Travel Key Account Manager

Platinum Travel Recruitment are collaborating with a forward thinking travel company who are now seeking an experienced Key Travel Account Manager to join the team, hybrid working model.

This exciting Key Travel Account Manager position is a senior, client-facing commercial role owning a small portfolio of highest-value global accounts. You shall be leading the relationships, own the P&L, grow the accounts, and lead a team of 6–10 people who service and deliver them.

Lucrative salary & bonus, career growth, supportive team, hybrid working, pension, travel perks and many other benefits are on offer.

Key Travel Account Manager – Duties:

• Own the relationship with a small portfolio of high-value global accounts. You are the senior point of contact and the person accountable for the health of each relationship.
• Build trusted, multi-level relationships across your client organisations — from operational teams to C-suite.
• Grow revenue within your accounts through expanded services, new geographies, and increased share of client spend.
• Identify and convert commercial opportunities. You are expected to sell, not just service.
• Manage pricing, margins, and commercial risk across your portfolio. You own the P&L for your accounts.
• Support new business pitches and play an active role in winning new strategic accounts.
• Work closely with operations, product, and ground teams to ensure what is promised is what gets delivered.
• Lead, develop, and hold accountable a team of 6 to 10 people responsible for account servicing and delivery.
• Work across departments — operations, product, marketing, finance to deliver results.

Key Travel Account Manager – Essential Requirements:

• Significant experience in account management or partnership management, with a track record of managing high-value client relationships within the travel industry.
• Experience leading and developing teams.
• Demonstrable commercial ability — you have grown accounts, managed P&L, and delivered against revenue targets.
• Experience managing complex, multi-stakeholder programmes across geographies.
• Confident and credible when engaging with senior and executive-level clients.
• Strong financial literacy. Comfortable with budgets, pricing, margins, and commercial modelling.
• Familiarity with sustainable or responsible travel practices – ideal but not essential.
• A proven relationship builder — trusted at every level, from operations teams to the C-suite.
• Commercially sharp — has grown high-value accounts, owned a P&L, and delivered against revenue and margin targets.

Locations ideal for the marketing role includes Hertfordshire, North London, West London, Middlesex and surrounding.