Travel Members Manager

Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office.

Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team.

Career progression is on offer along with a lucrative negotiable salary, pension, sociable working hours, travel perks, private medical health care, life assurance plus many more benefits.

Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.

Membership Services Travel Manager Duties:

• Providing day-to-day support to travel members.
• Work with all departments to assist members in the development of their business.
• Proactively working with colleagues to offer products and services provided by to the travel members.
• Hold virtual or in person membership meetings
• Monthly regional meetings with members virtually or face to face as part of the membership team rota.
• Building strong relationships to ensure a positive member experience.
• Where required attend and support consumer events being hosted by members.

Membership Services Travel Manager – Essential Requirements:

• Customer service focus is imperative with excellent communication skills.
• Travel industry experience is essential.
• Happy to work Monday to Friday in the office.
• Customer focused, flexible, caring, ‘can do’/’will do’ attitude.
• Confidence to network & communicate parties, in both formal and informal situations.
• Attention to detail and follow up.
• Self-motivated but enjoying being part of a team.
• Organised, diary management and engagement planning.

Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding.