Traveller Liaison Officer

Traveller Liaison Officer
📍 Brent, London
⏰ Full-Time | Hybrid Working
📅 3-Month Contract
💰 £22.41 per hour PAYE / £29.51 per hour Umbrella

We are recruiting for an experienced Traveller Liaison Officer to support the delivery of a high-quality housing management service across a Traveller site.

This is an excellent opportunity for a housing professional with strong tenancy management, resident engagement, and case management experience to make a real difference within a resident-focused environment.

Key Responsibilities

• Manage a Traveller site, acting as the primary point of contact for residents.
• Deliver a visible and proactive housing management service.
• Manage licences from let through to re-let.
• Support residents with tenancy sustainment, financial inclusion, and welfare benefits advice.
• Carry out site inspections and monitor health and safety compliance.
• Lead on anti-social behaviour case management and enforcement action where required.
• Work closely with contractors and internal teams to ensure repairs and maintenance issues are resolved efficiently.
• Build strong relationships with residents, community stakeholders, and partner agencies.
• Maintain accurate case records and resident data.
• Support vulnerable residents by connecting them with relevant support services.

About You

• Experience in housing management, tenancy management, neighbourhood management or a similar housing-related role.
• Strong understanding of housing legislation and welfare benefits.
• Experience managing complex cases and challenging situations.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage a busy workload.
• Knowledge of issues affecting Gypsy, Traveller and Roma communities would be advantageous.
• Full UK Driving Licence.
• Enhanced DBS required.

To apply or find out more, please contact @Derrick Codling