Trust Senior ICT Technician

Trust Senior ICT Technician

Full Time | All Year Round | 36.5 Hours

🌟 Support Education Through Technology

Are you an experienced ICT Technician with a passion for using technology to support learning? Do you enjoy working as part of a collaborative team and delivering high quality technical support?

We are looking for a proactive and skilled Senior ICT Technician to join a forward thinking organisation. In this role, you will play a key part in ensuring staff and students have reliable access to digital tools and systems, helping to create an effective and engaging learning environment.

About the Role

You will be responsible for providing technical support across multiple sites as part of a dedicated ICT team. This is a varied and hands on role where you will support the day to day running of IT systems while also contributing to ongoing improvements in digital services.

You will help ensure that technology is used effectively to support both teaching and learning, while maintaining a secure and efficient IT environment.

Key Responsibilities

• Provide technical support, maintenance and installation of IT systems
• Support the administration of Microsoft 365 and cloud based services
• Troubleshoot hardware and software issues
• Assist staff and students with IT use, including during lessons where required
• Deliver basic training and guidance on software and systems
• Maintain high standards of data security, safeguarding and online safety
• Work collaboratively with colleagues to deliver an excellent support service

What We Are Looking For

• Experience in an IT support role
• Strong knowledge of Microsoft 365 and related technologies
• Ability to work both independently and as part of a team
• Well organised with good time management skills
• Able to remain calm and effective when working to deadlines
• Strong communication skills and a customer focused approach
• Commitment to safeguarding and promoting the welfare of children

Our Values

We are driven by:

• Passion to make a positive difference
• Aspiration to achieve the very best outcomes
• Collaboration with colleagues and communities
• Trust through integrity and respect

What We Offer

• A supportive and collaborative working environment
• Opportunities for professional development and career progression
• A strong focus on training and continuous improvement
• A positive workplace culture that values wellbeing, diversity and inclusion
• Access to a range of employee wellbeing support and benefits

Apply Now

If you are an enthusiastic and committed ICT professional looking for your next challenge, we would love to hear from you.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in line with the DfE statutory guidance ‘Keeping Children Safe in Education’. Therefore, applicants will be subject to a variety of checks, including an enhanced DBS check (unless on the update service) along with a variety of others including an online search as part of our due diligence on shortlisted candidates. This job advert is exempt from the Rehabilitation of Offenders Act 1974 and complies to the amendments to the Exceptions Order 1975, 2013 and 2020.

Supply Heroes is an equal opportunities employer with a zero-tolerance approach to discrimination, bullying or harassment on grounds of sex, age, race, marital status, pregnancy and maternity, disability, sexual orientation, gender identity, gender expression, gender reassignment, sex characteristics, religion or beliefs.