Turnaround Service Manager

Turnaround Manager – Neurological Rehabilitation Services

Permanent or 18-Month Fixed-Term Contract

Salary: £55,000–£60,000 DOE + Excellent Benefits

Location: Milton Keynes

Lead one of the UK's most important neurological rehabilitation improvement programmes.

Brainkind, the UK's leading neurological care and rehabilitation charity, is seeking an experienced Turnaround Manager to lead the transformation of one of our specialist neurological rehabilitation services in Milton Keynes.

This is far more than a Registered Manager role. We're looking for an experienced healthcare leader with a proven track record of improving underperforming services, driving cultural change and achieving positive CQC outcomes.

If you're passionate about improving lives whilst delivering meaningful operational change, this is an opportunity to leave a lasting legacy.

About Brainkind

Brainkind is the UK's leading charity supporting people with acquired brain injuries, strokes and other complex neurological conditions.

Across our nationwide network of hospitals, residential rehabilitation services and supported living environments, we deliver specialist, person-centred care that helps people maximise independence and improve quality of life.

About the Service

This specialist neurological rehabilitation service supports adults living with acquired brain injury, traumatic brain injury, stroke, complex neurological conditions, physical disabilities and complex nursing or behavioural needs.

The service has significant potential and we are investing in experienced leadership to drive lasting improvement.

The Role

Working alongside senior operational and clinical leaders, you will lead a comprehensive turnaround programme with the objective of achieving a GOOD CQC rating within 12 months.

You will oversee operational performance, governance, workforce engagement, compliance and service culture while embedding sustainable improvements for the future.

Key Responsibilities

• Lead the overall turnaround and service improvement programme.
• Drive the service towards a GOOD CQC rating.
• Develop a high-performing leadership team and positive culture.
• Strengthen operational leadership, governance and CQC compliance.
• Improve workforce engagement, retention and performance.
• Reduce agency reliance through effective workforce planning.
• Improve occupancy, financial performance and operational efficiency.
• Build strong relationships with CQC, commissioners, ICBs and NHS partners.
• Embed sustainable improvements that deliver long-term success.

About You

We're looking for a resilient, confident healthcare leader with experience of successfully improving regulated healthcare services.

You'll ideally have:

• Experience improving Requires Improvement or Inadequate services.
• Registered Manager, Interim Manager, Turnaround Manager or Peripatetic Manager experience.
• Strong knowledge of CQC regulations, governance and compliance.
• Experience leading multidisciplinary teams.
• A background within neurological rehabilitation, acquired brain injury, stroke or complex care.
• Experience delivering service improvement and cultural change.
• Level 5 qualification in Health & Social Care or equivalent.

Desirable

• Neurorehabilitation experience and/or Nursing or Allied Health Professional background.
• Experience within specialist neurological or complex residential services.
• Budget management and Registered Manager experience.

Why Join Brainkind?

You'll become part of the UK's leading neurological rehabilitation provider, where innovation, compassion and specialist expertise combine to change lives every day.

In return you'll receive:

• Salary of £55,000–£60,000 DOE.
• Permanent or 18-month Fixed-Term Contract.
• Generous annual leave and excellent pension scheme.
• Ongoing leadership and professional development.
• Support from experienced operational and clinical leaders.
• Opportunity to lead a high-profile neurological service transformation.

This is more than a management role. It's an opportunity to transform a specialist neurological rehabilitation service, inspire a team, improve lives and leave a legacy of sustainable excellence.

If you have the resilience, experience and leadership to drive meaningful change, we'd love to hear from you.