Vehicle Damage Assessor

Vehicle Damage Assessor / Controller

Role Overview

You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered.  There will be opportunity to develop a long worthwhile career with great benefits.

We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet.

This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.

Key Responsibilities

Damage Assessment & Technical Evaluation

• Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards
• Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities
• Evaluate whether repairs are safe, compliant, and cost-effective
• Review supplementary damage discovered during disassembly and update repair plans accordingly

Repair Coordination & Liaison

• Liaise with third-party body repair facilities to coordinate repairs and timelines
• Manage communication between repairers, internal teams, and suppliers
• Monitor repair progress and ensure agreed turnaround times are met
• Support workflow management by coordinating parts ordering, job progression, and repair sequencing

Cost Control & Decision Making

Ensure repair decisions are cost-effective and transparent, Balance safe repair practices with business needs, insurer policies, and customer expectations, Review repair estimates and authorisations .

Skills & Experience Required

Essential

• Experience in vehicle damage assessment, bodyshop, or repair control
• Strong knowledge of vehicle repair methods and damage assessment
• Ability to liaise confidently with repairers and suppliers
• Good organisational and time-management skills
• Strong attention to detail
• Full UK driving licence

Desirable

• Experience within vehicle rental, fleet, or accident management
• Knowledge of ADAS systems and modern vehicle technologies
• Estimating system experience (Audatex / GT Motive / similar)
• Mechanical knowledge or bodyshop background

Personal Attributes

• Proactive and solution-focused
• Strong communication skills
• Commercial awareness
• Team player with independent working ability
• Calm under pressure

Salary & Benefits

Competitive salary                                                                                                                                           Bonus Scheme                                                                                                                                                                              
Free Annual MOT
Discounted Vehicle Repairs
5% Employee Pension Contribution
Friendly Family-Run Working Environment

Job Type

Full-time

Permanent

Monday – Friday (with occasional flexibility if required)