Volunteer Coordinator and Support Worker at Honeycomb, Stoke-on-Trent

Volunteer Coordinator and Support Worker

£14.10 per hour

Stoke-on-Trent

Part-Time

Fixed Term

Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently. 

What you’ll do:   

• Recruit, coordinate and support befriender volunteers delivering companionship to customers.  

• Match volunteers and customers based on their interests, needs and preferences.  

• Coordinate visits and monitor placements to ensure positive outcomes.  

• Maintain accurate records and update customer and volunteer information on the database.  

• Provide guidance and support to volunteers, resolving any issues that arise.  

• Carry out home visits to assess customers' needs and wellbeing.  

• Identify sources of support and make referrals or signposts to relevant services.  

• Build positive relationships with customers, volunteers and partner organisations.  

• Promote independence, social inclusion and improved wellbeing within the community 

Who you are:  
  

• Passionate about helping people overcome social isolation and achieve positive outcomes.  

• An excellent communicator who can build trusted relationships with a wide range of people.  

• Organised and able to manage multiple priorities, appointments and records effectively.  

• Confident supporting and motivating volunteers to deliver a high-quality service.  

• Empathetic, approachable and committed to treating people with dignity and respect.  

• Able to work independently in the community while collaborating effectively with colleagues and partners.  

• Driven by making a real difference and helping customers thrive in their communities. 

• Full UK Driving Licence and access to own vehicle for business use  

Apply now! We may close this vacancy early if we receive a high volume of applications.