Waking Nights Support Worker

Waking Night Residential Support Worker

|From £16.00 per hour | Enhanced rates up to £23.00 per hour where applicable

Why join Arbour Healthcare Group?

You will receive:

• Permanent full-time employment
• A consistent 4 on, 4 off waking night rota
• Competitive pay from £16.00 per hour
• Enhanced rates of up to £23.00 per hour where applicable
• Paid training and development
• Clear opportunities for progression
• Company pension and sick pay
• Meals and essentials provided while on shift
• Free on-site parking
• Health and wellbeing support
• Employee discounts and referral rewards
• Supportive leadership and an inclusive workplace

About us

At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, nurturing and emotionally attuned adults around them.

We look beyond behaviour to understand its story, build trust, create safety and help young people believe change is possible.

Our mission is simple:

Rooted in Care. Giving Change a Chance.

We are recruiting Waking Night Residential Support Workers for our children’s residential homes in Ruabon. Our homes support young people with autism, learning disabilities, ADHD, complex needs, trauma histories and behaviours that may sometimes challenge.

About the role

This is not a passive role or simply about remaining awake. You will be part of the emotional and physical safety of the home, providing reassurance during the hours when anxiety, distress or dysregulation can increase.

You will maintain a calm, predictable and nurturing environment, complete welfare checks, support routines, respond to individual needs and ensure information is recorded and handed over accurately.

You will support safeguarding and continuity of care by following each young person’s care plan, risk assessment and agreed strategies.

What you will do

You will provide high-quality, person-centred care; respond calmly to challenging situations; support emotional regulation and overnight routines; maintain dignity, privacy and professional boundaries; complete accurate logs, observations and incident reports; follow safeguarding procedures; escalate concerns appropriately; and work closely with the wider residential care team.

You will deliver our RESET Care Model: Reassure, Empower, Support, Educate and Transition.

What we are looking for

We need people who are steady, resilient, reliable and committed to making a difference.

You do not need to be perfect, but you do need to be kind. You must be willing to listen, learn, reflect and keep showing up with the right attitude.

Experience in children’s services, residential care, education, youth work, mental health, learning disabilities, vulnerable adult services or complex care would be valuable. Previous children’s residential experience is desirable, but we will consider applicants who demonstrate the right values and commitment to learn.

You will need:

• A sound understanding of safeguarding and professional boundaries
• The ability to remain calm and make safe decisions under pressure
• Good written communication and recording skills
• A professional, caring and consistent approach
• A willingness to learn about trauma-informed care, PACE and positive behaviour support
• A full UK driving licence and access to your own vehicle

Inclusion

We welcome applicants from all backgrounds. Diversity strengthens our teams and care.

Apply now

If you want a role where your presence matters, your resilience is valued and your work can change the direction of a young person’s life, we would like to hear from you.

Join Arbour Healthcare Group and become part of something rooted in care, purpose and change.

Application questions

Do you currently have, or would you be willing to add, business insurance to your vehicle?

Do you have the current right to work in the United Kingdom?