Warehouse Operations Manager

Warehouse Operations Manager

Location: Crawley

Salary: Up to £50,000 depending on experience

Working Hours: Monday to Friday, Day Shift (flexibility required during peak operational periods)

The Opportunity

An opportunity has become available for an experienced Warehouse Operations Manager or an ambitious Warehouse Supervisor ready to take the next step in their career, to join a growing aerospace business during a significant period of investment and transformation.

This is a key leadership position for someone who enjoys driving operational excellence, leading teams through change, and creating a high performance culture. Reporting directly to the senior leadership team, you will be responsible for the overall management of warehouse operations while also taking ownership of Health & Safety, facilities management, and operational compliance.

This hands on role offers the opportunity to make a real impact within a business committed to continuous improvement, making it an excellent opportunity for an established manager or a capable supervisor looking to progress into a broader leadership role.

Key Responsibilities

Warehouse Operations

• Lead, coach and develop a team of 5 direct reports, driving engagement, accountability and high performance.
• Manage all warehouse activities including goods receipt, inspection, storage, inventory control, picking, packing and dispatch.
• Ensure accurate stock management through the ERP system, maintaining high levels of inventory accuracy.
• Monitor operational performance, identifying opportunities to improve efficiency, productivity and service levels.
• Build strong working relationships with customers, suppliers, freight forwarders and logistics partners.
• Champion continuous improvement initiatives across warehouse operations.

QHSE

• Take ownership of Health & Safety across the business, ensuring compliance with UK legislation and internal policies.
• Develop and maintain risk assessments, safe systems of work and emergency procedures.
• Promote a positive safety culture across all departments.
• Investigate incidents and implement corrective actions to minimise future risk.
• Support internal and external audits while maintaining accurate compliance records.
• Ensure warehouse operations meet aerospace quality standards and regulatory requirements.
• Support certification, customer audits and compliance activities.
• Oversee quality inspections for incoming and outgoing goods.
• Investigate non-conformances and implement corrective and preventative actions.

Facilities Management

• Oversee the maintenance and day to day management of company facilities.
• Manage external contractors including cleaning, waste management, utilities and security providers.
• Coordinate planned maintenance, repairs and site improvement projects.
• Ensure facilities remain safe, compliant and fit for operational requirements.

About You

We're looking for a confident operational leader who can inspire teams while driving process improvements and cultural change.

You will ideally have:

• Previous warehouse management experience within the aviation or aerospace sector (essential).
• Proven leadership experience with the ability to develop and motivate teams.
• Strong understanding of warehouse operations within a regulated environment.
• Good working knowledge of UK Health & Safety legislation.
• Experience managing audits, quality systems and compliance requirements.
• Excellent organisational, communication and problem-solving skills.
• Experience using ERP/Warehouse Management Systems and Microsoft Office.
• A proactive approach with a continuous improvement mindset.

What's on Offer

• Salary up to £50,000, depending on experience.
• 22 days annual leave plus Bank Holidays.
• Death in Service benefit (4x annual salary).
• Simplyhealth Level 5 healthcare plan, including dental support, eye care, virtual GP access, gym discounts and wellbeing benefits.
• Opportunity to join a business investing heavily in its future, where you will play a key role in shaping operations and influencing company culture.

If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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