Warehouse Operative
Pertemps Black Country Perms
Brierley Hill
Permanent Full Time role
We are recruiting for a Warehouse Operative / Returns Operative to work for a local successful business in Brierley Hill.
You will be working in the returns and pick & pack department, processing daily order and processing the return of items from the customer and involved in the daily operation of the warehouse.
The main duties of the role will be:
- Oversee the efficient handling of returns, including heavy and bulky items, actively participating in the physical work to ensure items are properly inspected, documented, and processed in adherence to company procedures.
- Implement and enforce quality control standards to preserve the quality of returned items.
- Collaborate closely with cross-functional teams to coordinate returns processing and ensure timely issue resolution
- Identify opportunities for minimising returns and reducing product damage during returns processing
- Maintain comprehensive records of returned items, documenting any damage, defects, or reasons for return.
- Achieve the set targets in all areas of work e.g. turnaround, productivity KPI's and customer expectations
- Maintain the accessories’ location in a clean and structured manner to assist all clean and packers
The ideal candidate will have the following skills:
Foster a collaborative and positive team environment, contributing to a culture of teamwork.
Work to a good standard and prove their reliability, potential permanent contracts and future career progression.
Proven experience in a warehouse environment
Experience of leading/managing team would be preferred, but not essential.
Strong problem-solving skills, particularly related to returns processing and quality control.
Familiarity with hands-on handling of heavy and bulky items.
Excellent organisational and time-management skills.
Attention to detail and being able to locate stock and be accurate of picking the correct stock code
Effective communication and interpersonal skills.
Proficiency in using warehouse management systems (WMS) and Microsoft Office Suite. • Capability to lift, carry, and move heavy and bulky items.
Comfortable working on the shop floor alongside other warehouse colleagues with a good level of physical fitness
Excellent, professional work ethic
Good team working skills and good communication skills
In return the company will provide full product training and support, a family feel environment and a positive place to work.
Only committed candidates need apply - this is working in a small team where punctuality and good time keeping is essential.
Monday to Friday 09.00 am to 5.00 pm
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