Warehouse Supervisor

Job Title: Warehouse Supervisor
Location: South Peterborough
Working Hours: Monday to Friday, 8:45 AM – 5:00 PM
Salary: Dependent on Experience (DOE)

We at Interaction Recruitment are partnering with a small, dynamic organisation in Peterborough seeking a hands-on Warehouse Supervisor or Team Leader to lead and support their warehouse operations. This is a unique opportunity ideal for someone who thrives in a quality-driven environment and is keen to play a pivotal role in shaping both the team and daily processes.

Key Requirements:

• Must hold a current ITTSAR or RTITB Counterbalance Forklift Licence.
• Minimum of 2 years’ experience operating a counterbalance forklift.
• Proven ability to supervise warehouse teams and manage operational workflows.

Key Responsibilities:

• Oversee day-to-day warehouse operations, including inventory control, quality assurance, dispatch coordination, space utilisation, and on-floor productivity.
• Ensure high standards of customer service by meeting contractual delivery and service level targets.
• Use Microsoft Office and internal systems to manage inbound receipts, returns, and outbound dispatches accurately.
• Maintain strict adherence to health, safety, and security protocols across the warehouse and stock holdings.
• Lead, mentor, and develop a small warehouse team – promoting motivation, performance, and continuous improvement.
• Be actively involved in hands-on tasks, including use of hand tools, technical equipment, and specialist machinery, as well as carrying out basic repairs and maintenance.
• Engage in heavy manual handling as part of daily duties.
• Work closely with the sales team, external customers, and logistics partners to ensure seamless delivery and service.

What Makes This Role Different?
This is not a typical warehouse role within a large, automated facility. The focus here is on precision, service excellence, and operational agility. The successful candidate will have the opportunity to influence how the warehouse runs, bring new ideas, and help drive improvements.

We’re Looking For Someone Who Is:

• Flexible, proactive, and positive in approach.
• Innovative and willing to take ownership of processes and team development.
• Comfortable balancing leadership responsibilities with practical, hands-on work.
• A strong communicator with the ability to collaborate across teams and with external partners.

If you’re a hands-on leader with forklift expertise, a passion for operational excellence, and the drive to make a real impact in a small but growing business, we’d love to hear from you.

Please call us on (phone number removed) 

INDPB