Warehouse Team Leader

Knowles Logistics · Direct employer

Job Title: Team Leader

Location: Wimblington

Salary: Competitive

Job Type: Full-time, Permanent, 4 on 4 off and one for Monday to Friday

Purpose of the role:

The Team Leader is responsible for overseeing a team of warehouse colleagues within a specific operational area (e.g., picking, packing, goods-in, replenishment, dispatch). Reporting to the Operations Manager, the Team Leader ensures that daily tasks are completed safely, efficiently, and accurately while maintaining high levels of colleague engagement and operational discipline.

  • Fast-paced warehouse setting with shift-based work.
  • May involve manual handling and prolonged periods of standing or walking.
  • Occasional need to work additional hours during peak periods.

Key Responsibilities:

Operational Leadership:

  • Lead a team of warehouse operatives to deliver the shift plan and meet productivity and accuracy targets.
  • Allocate work, monitor progress, and adjust resources to maintain workflow and service levels.
  • Ensure all team members follow Standard Operating Procedures (SOPs) and site rules.
  • Act as the first point of contact for operational issues within the area.
  • Ensure client SLA's are monitored and met.
  • Shop floor visibility.
  • Onsite multi-user and third-party contract support.

People Management & Development:

  • Support onboarding, training, and continuous skill development of team members.
  • Provide regular feedback, coaching, and direction during the shift.
  • Assist the Operations Manager in conducting performance reviews and managing attendance.
  • Promote a positive and inclusive team environment.
  • Managing Investigations and Disciplinaries.
  • The ability to monitor and manage absence.

Health, Safety & Compliance:

  • Ensure all tasks are carried out safely and all team members comply with H&S policies and legal requirements.
  • Conduct toolbox talks, safety briefings, and help identify and escalate hazards.
  • Maintain high standards of housekeeping (5S) and ensure safe use of MHE and equipment.
  • Safety Behaviour Audits.
  • Near Miss reporting.

Quality & Performance Monitoring:

  • Monitor team performance using KPIs such as pick accuracy, productivity, stock integrity, and scan compliance.
  • Investigate minor errors, support root cause analysis, and drive corrective actions.
  • Ensure adherence to quality standards and support reduction of defects or damages.

Communication & Coordination:

  • Maintain clear communication with the Operations Manager and other Team Leaders to ensure shift continuity.
  • Provide handover information at the end of each shift.
  • Collaborate with supporting functions such as Inventory, Transport, and Planning.

About you:

Qualifications & Skills:

  • Experience in a warehouse environment, ideally within the specific operational area.
  • Strong communication and team leadership skills.
  • Good understanding of warehouse processes and WMS systems.
  • Ability to motivate and support colleagues.
  • Awareness of health and safety requirements.
  • Ability to work under pressure and manage multiple demands.
  • SAP experience desirable.

Key Competencies:

  • Leadership & Coaching
  • Communication
  • Teamwork
  • Reliability & Responsibility
  • Attention to Detail
  • Safety Awareness
  • Problem Solving
  • Time & Task Management
  • People Management

Additional Information:

The company is not able to offer visa therefore candidates must have the right to live and work in the UK in order to be considered.

Candidates not in a commutable distance will not be considered.

Please click APPLY to submit your CV for this role.

Candidates with experience or relevant job titles of; Warehouse Manager, Warehouse Operations Manager, Distribution Centre Manager, Warehouse shift manager Warehouse Team Lead, may all be considered.

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