Waste Management Assistant

Job Title: Waste Management Assistant
Location: Dingwall/Inverness (Regional travel across the Highlands)
Salary: £17.91 per hour
Job Type: Full time, Temporary until November 2026

The Opportunity

Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support.

This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.

Key Responsibilities

• Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
• Monitor collection routes and identify contamination or non-compliance within recycling bins
• Carry out inspections of public and commercial waste collection points
• Support follow up activity, including reporting findings and issuing written communications where required
• Respond to customer enquiries via telephone and email
• Maintain accurate records and update Excel-based tracking systems
• Assist with engagement activity to encourage correct waste disposal practices
• Work across multiple sites throughout the Highlands to support operational service delivery

Requirements

Essential
• Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
• Excellent communication skills and confidence dealing with people face-to-face
• Strong administration skills, including proficiency in Microsoft Excel and Word
• Ability to organise workloads effectively and meet deadlines
• Strong problem-solving skills and a proactive approach
• Comfortable working both outdoors and in an office environment
• Full clean driving licence and willingness to travel extensively across the Highland region
• Ability to work independently as well as collaboratively within a team

Desirable
• Previous experience within waste management, recycling, environmental services or a similar operational setting
• Experience dealing with challenging situations or conflict resolution
• An interest in sustainability or waste reduction practices

What’s on Offer

• Salary: £17.91 per hour
• Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
• Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
• Career development: Excellent opportunity to gain valuable operational experience within a growing sector

About You

• A confident and approachable communicator
• Motivated and capable of working on your own initiative
• Comfortable working in a practical, hands-on environment
• Highly organised with strong attention to detail
• Adaptable and professional when dealing with a range of people and situations
• A team player with a proactive and positive attitude

How to Apply:
For any questions ahead of applying, contact Lauren at Global Highland.