Workplace Coordinator

Workplace Coordinator

Location: Newcastle, NE1 6QF
Hours of work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Workplace Coordinator to take ownership of the day-to-day running of a dedicated floor within a multi-tenanted building for a banking client.

This is a highly independent role requiring a confident individual who can effectively manage the workspace while adapting to changing priorities. The successful candidate will play a key role in ensuring a smooth, professional, and welcoming environment for both employees and visitors.

The position involves regular interaction with client employees and guests, making customer service central to success. You will oversee meeting rooms, hospitality services, and cleaning operations, ensuring high standards are consistently maintained across all areas.

Key Responsibilities

• Manage the day-to-day operations of the client-dedicated floor
• Ensure meeting rooms are well maintained, fully equipped, and AV systems are regularly checked
• Oversee hospitality services, ensuring refreshments are consistently stocked and available
• Order and manage stock levels for hospitality and cleaning supplies
• Supervise two cleaning operatives to maintain high standards
• Ensure COSHH compliance and that all risk assessments are completed and up to date
• Identify and report maintenance or repair issues promptly
• Support administrative tasks including payroll input, holiday management, and employee appraisals (training provided where required)

Person Specification

• Highly organised, with the ability to manage fluctuating workloads effectively
• Comfortable working independently in a lone-working environment
• Self-motivated, proactive, and confident in handling unexpected situations
• Personable and approachable, with a positive and engaging manner
• Adaptable and able to take ownership of the site
• Strong problem-solving skills with a proactive approach
• Customer-focused with a commitment to delivering excellent service
• Able to consistently meet client needs and expectations