Workplace Experience Ambassador

About the role

The Workplace Experience Ambassador (Assistant II, Administrative Services) is responsible for delivering an exceptional, seamless, and engaging workplace experience for employees, visitors, and stakeholders. Acting as the face of the workplace, this role ensures that the office environment is welcoming, efficient, and aligned with company culture, supporting productivity and wellbeing across the organisation.

What will you do?

Front-of-House & Experience Delivery

• Serve as the primary point of contact for employees, visitors, and guests, delivering a warm and professional welcome.
• Create a positive first impression by maintaining high standards across reception and shared spaces.
• Manage visitor check-in processes, meeting room bookings, and hospitality coordination.
• Ensure a consistently high-quality workplace experience that reflects company values and culture.

Workplace Operations

• Support the day-to-day running of the office, ensuring spaces are functional, clean, and fully stocked.
• Conduct regular audits of meeting rooms, collaboration areas, and amenities.
• Liaise with cleaning, catering, security, and maintenance providers to ensure service excellence.
• Assist with workspace planning and desk/room allocation where required.

Employee Engagement & Events

• Support planning and execution of workplace events, activities, and employee engagement initiatives.
• Promote a sense of community and belonging within the workplace.
• Actively gather feedback on workplace experience and identify opportunities for improvement.

Facilities & Vendor Coordination

• Work closely with Facilities Management to escalate and resolve building issues.
• Coordinate third-party vendors and contractors onsite.
• Ensure health & safety standards are upheld, including supporting compliance checks and reporting.

Technology & Systems Support

• Provide basic support for meeting room technology and workplace systems.
• Assist employees with booking systems, access queries, and general workplace tools.

What will make you successful

Essential

• Previous experience in hospitality, customer service, workplace experience, or office coordination roles.
• Strong interpersonal and communication skills with a customer-first mindset.
• Highly organised with the ability to manage multiple tasks and priorities.
• Proactive and solutions-focused approach.
• Confident working in a fast-paced, dynamic environment.

Desirable

• Experience in corporate workplace or facilities environments.
• Knowledge of workplace management systems or booking platforms.
• Understanding of health & safety standards in office settings.

What's in it for me?

• Opportunity to develop a broad skill set across administrative and operational functions
• Supportive team environment where your contributions are valued
• Exposure to cross-functional collaboration and diverse business operations
• Clear pathways for growth and skill development

Ready to be the backbone of a dynamic team? Let's connect!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this UK based position, the expected pay range is GBP 30,400 - GBP 45,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.