Workplace Experience Assistant

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.

At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.

Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On Behalf of Arup, we are looking for a Workplace Experience Assistant, for an initial 6 month contract based in Leeds.

Purpose of the role

We're looking for a Workplace Experience Assistant to provide a professional and welcoming front of house service within Arup's Leeds office. This is a customer-facing role where you'll ensure visitors, clients and colleagues receive an excellent first impression while supporting the smooth day-to-day running of reception and workplace operations. This is a full-time, on-site opportunity with the potential to become permanent after the initial six-month contract.

What you'll do

• Welcome visitors, clients and colleagues in a friendly and professional manner.
• Manage the reception area, ensuring it is organised, presentable and well maintained.
• Handle incoming calls, emails and general front of house enquiries.
• Support workplace administration and day-to-day office operations.
• Coordinate visitor sign-in procedures and maintain accurate records.
• Provide administrative support to the wider team as required.
• Ensure meeting rooms and shared spaces are prepared and ready for use.
• Deliver excellent customer service while maintaining a positive and professional environment.
• Assist with general workplace and facilities-related tasks to support the smooth running of the office.

The Skills you'll need

• Previous experience in a reception, front of house, workplace experience or administrative role.
• Excellent communication and interpersonal skills.
• A professional, approachable and customer-focused manner.
• Strong organisational skills with the ability to prioritise a varied workload.
• Confidence using Microsoft Office and general IT systems.
• High attention to detail and the ability to work accurately.
• A proactive approach with the ability to work independently and as part of a team.
• Reliable, flexible and able to work on site Monday to Friday, 8:30am to 5:00pm
• A positive attitude and commitment to delivering an outstanding workplace experience.

Why Arup

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.

AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.