Workplace Facilities Assistant at Omni RMS, Tower, Greater London

Workplace Facilities Assistant

Location: London, EC3M 4BY

Hours of work: 40

Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Workplace Facilities Assistant to support the smooth day-to-day operation of the workplace, providing administrative support and a high level of customer service to employees, visitors and contractors.

The successful candidate will help coordinate workplace services, maintain accurate records and support the delivery of a safe, organised and welcoming working environment, ensuring company standards and procedures are consistently followed.

3 shift patterns: 07:30-16:00 | 08:00-16:30 | 09:30-18:00.

Job Description

We are looking for an organised, proactive and customer-focused individual with strong administrative and communication skills.

The role will involve supporting the Workplace Facilities Manager and wider team with daily operations, coordinating suppliers, managing workplace documentation and helping deliver an efficient facilities management service across the offices.

This position would suit someone with previous administrative, coordination, corporate reception or customer service experience.

Key Responsibilities

• Support the Workplace Facilities Manager with day-to-day office operations and administration.

• Provide customer service to employees, visitors and contractors, responding to workplace queries.

• Coordinate cleaning, catering, maintenance and other workplace services with suppliers.

• Maintain accurate workplace records, documents and management systems.

• Assist with reports, budgets, invoice processing and expense checks.

• Communicate workplace updates and liaise with employees, suppliers and service providers.

• Support Health & Safety records, audits and compliance with workplace procedures.

• Help maintain a safe, organised and welcoming environment while supporting sustainability and service improvements.

Skills and Experience

• Previous administrative or coordination experience, ideally within facilities management or a workplace environment.

• Confident using Microsoft Office, including Excel, Word, Outlook and PowerPoint.

• Strong organisational skills, with the ability to multitask and manage competing priorities.

• Excellent written and verbal communication skills.

• Good customer service skills, with a friendly and professional approach.

• Basic understanding of Health & Safety procedures would be advantageous.

• Experience using workplace management systems would be beneficial.

• Previous corporate reception or customer service experience would be highly advantageous.