Workshop Controller in Croydon
Posted by Perfect Placement
£39,000 – £47,800 a year
Croydon · Permanent
This Workshop Controller opportunity offers modern facilities, a supportive leadership team and genuine long-term career prospects.
Benefits:
- Basic salary of £39,000 with an OTE of £47,800
- 25 days’ annual leave plus bank holidays, increasing with service
- Company pension scheme and life assurance
- Colleague discounts on vehicle purchases, servicing, MOTs and repairs
- Access to retail, shopping and lifestyle rewards
- Manufacturer and leadership training
- Genuine career development and progression opportunities
- Performance-related rewards
- Referral bonuses of up to £2,000
- Full-time, 45-hour working week, including Saturday mornings on a rota basis
- As Workshop Controller, lead, manage and motivate a team of 10 Technicians and 2 Apprentices
- Allocate job cards and manage technician workloads to maximise productivity
- Oversee a modern 10-bay workshop processing approximately 28 to 30 vehicles daily
- Monitor workshop performance and ensure operational targets are achieved
- Carry out quality checks in line with manufacturer and brand standards
- Oversee the effective use of EVHC and service booking systems
- Identify and resolve operational issues promptly
- Deliver excellent customer service in person and over the telephone
- Work closely with Service Advisors to maintain an efficient aftersales process
- Maintain a professional, calm and supportive working environment
- Previous experience as a Workshop Controller, ideally within a franchised dealership
- The successful Workshop Controller will have strong leadership skills and the ability to motivate and develop a technical team
- Excellent organisational skills and the ability to manage competing priorities
- Proficient IT skills, ideally including EVHC software
- A proactive, practical approach to problem-solving
- Strong communication skills and a customer-focused attitude
- Commitment to maintaining high standards of workmanship and service
- Genuine interest in developing a long-term automotive career
Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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