Workshop Controller in Oxford
Posted by Perfect Placement
£39,607 – £48,995 a year
Oxford · Permanent
Benefits:
- Salary of up to £39,607 per annum, depending on experience.
- Monthly bonus scheme providing uncapped on-target earnings of £48,995 per annum.
- Overtime, including Saturdays, paid in addition to the annual salary.
- 25 days’ annual leave plus bank holidays, increasing with length of service.
- Full brand-accredited training and development.
- Pension scheme, healthcare provisions, life assurance and discounted car buyer scheme.
- Staff purchase discounts and access to an online shopping discounts portal.
- The Vehicle Workshop Controller will benefit from a 45-hour working week, Monday to Friday, with one in two Saturdays from 08:00 to 13:00.
- As Vehicle Workshop Controller, lead, manage and motivate a team of qualified and apprentice Vehicle Technicians.
- Allocate work orders, manage technician clocking on and off, and oversee rostering.
- Conduct regular quality checks to ensure workshop operations meet brand standards.
- Drive service profitability by maximising time savings and appropriate upselling.
- Manage and update workshop technical solutions, including eVHC and the service booking database.
- Provide outstanding customer service both face-to-face and by telephone.
- Work closely with the Service Advisor team as required.
- To be considered for this Vehicle Workshop Controller position, you will ideally live in Oxford or within a reasonable commuting distance.
- A proven track record of successfully running an automotive workshop for at least three years, ideally within a franchise-approved dealership.
- Experience administering eVHC software would be advantageous.
- Excellent communication and interpersonal skills, with a strong team-focused approach.
- Results-orientated, with effective problem-solving and decision-making abilities.
- A clear focus on quality and reliability, alongside good IT literacy.
- A full UK driving licence with minimal points.
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