Account Coordinator

Location: Hull
Salary: £27,700 per annum
Hours: 40 hours per week
Contract: Full Time, Permanent

At Stafforce, we're passionate about connecting people with opportunities and helping our clients build reliable, skilled workforces. We are looking for a proactive and organised Candidate Consultant (Account Coordinator) to join our team, supporting a number of key client accounts across the Hull area.
This is a varied, fast-paced role where no two days are the same. You'll play a vital part in the candidate journey, from sourcing and onboarding workers through to supporting their assignments and ensuring our clients receive an outstanding service.

As a Candidate Consultant, you will work closely with our recruitment and account management teams to support the delivery of temporary workforce solutions. You will be responsible for coordinating worker onboarding, conducting inductions, maintaining accurate records, and ensuring workers are fully supported throughout their employment.
This role is primarily office-based but will involve travel to client sites across the Hull area to support onboarding and workforce activities.
The standard working hours are 8:30am to 5:00pm, Monday to Friday, however flexibility is essential as some client requirements may require early starts. You will also participate in an out-of-hours and weekend on-call rota to support our clients and workforce when needed.

• Support recruitment activities by sourcing and coordinating suitable candidates.
• Conduct candidate registrations and onboarding processes.
• Deliver worker inductions and site briefings.
• Complete compliance checks, right-to-work verification, and employment documentation.
• Maintain accurate records using Stafforce's internal systems and databases.
• Update and manage workforce data using Microsoft Excel and other software packages.
• Build strong relationships with candidates, workers, clients, and colleagues.
• Monitor worker attendance and assist with shift coordination.
• Support workforce planning and fulfil client staffing requirements.
• Resolve worker queries and provide ongoing support throughout assignments.
• Ensure all processes are completed accurately and in line with company procedures.
• Participate in the out-of-hours and weekend on-call rota.
• Travel between client sites and offices as required.

• Excellent written and verbal English communication skills.
• Strong IT and administrative skills.
• Good working knowledge of Microsoft Excel.
• Confident using databases, software systems, and Microsoft Office applications.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Strong customer service and relationship-building skills.
• A flexible and positive approach to work.
• Ability to work independently and as part of a team.

• Previous experience in recruitment, account coordination, administration, customer service, or a similar role.
• Experience working with temporary workers or high-volume staffing environments.
• Full UK driving licence due to travel requirements across multiple client locations in the Hull area.

In return, Stafforce offers a supportive environment where you can develop your career and make a real difference to both candidates and clients.

• Competitive salary of £27,700 per annum.
• Full training and ongoing development opportunities.
• Career progression within a well-established and growing business.
• 24/7 GP access through our employee wellbeing programme.
• Emotional wellbeing and mental health support.
• High street discounts across a wide range of retailers, restaurants, leisure providers, and services.
• Access to a supportive and collaborative team culture.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.