Account Manager

Job Title: ACCOUNT DIRECTOR

OTE: Uncapped

Focus – Cross selling new products into existing customers, retention of base through renewals.

Reports to: Managing Director

Hours: Full time

PERSON SPECIFICATION

Guru Technology is one of the fastest growing business communications providers. Founded in 2019, Guru Technology was created on the belief that giving the customer flexibility is at the heart of everything we do. Our objective is to build a business, that you can be proud to work at, renowned for customer satisfaction, and make working with us easy. We have one of the best product sets in the market, great commercials, and we are the only 5 star Google rated telecoms company in the UK. When we speak to businesses our story is credible and strong.

Poised for significant growth in 2026 through company acquisitions, we are looking for a dynamic “Account Director” to embrace our obsession with customer acquisition and help deliver the next chapter in the Guru Technology story. You will take responsibility for bringing on new business with our hosted and broadband portfolio of products.

• Responsibilities:

• • Being responsible for managing your pipeline
  • Booking & Sitting appointments with existing clients
  • Delivering on performance in line with your KPI's - GP
  • Identify, cross sell and up sell other products in our portfolio
  • Presenting your business on a weekly basis to management & updating the CRM daily.
• Competencies:
  • Results driven, always striving for more.
  • Self motivated.
  • A tenacious attitude with a desire to deliver over and above the customers’ expectations.
  • Animated personality, who engages 3rd parties in a professional and proficient manner.
  • Providing confident advice to customers.
  • Business acumen with a keen eye for development opportunities, skilled at time management
  • and workload prioritization.
• Experience:
  • Minimum 5 years sales experience cross selling other products especially phone systems and multi product deals.
  • Minimum 8 years in account management.

Qualifications:

• Full driving licence - No more than 6 points

Benefits:

• Salary of between £35,000.00 to £42,000.00 PY experience dependent and quality of product demonstrations.
• Car allowance included - £4,000 per annum.
• 21 days annual leave ( + Public Bank Holidays)
• Access to company benefits package & bonus structure (OTE unlimited, but typically base plus base)
• Opportunity to develop a career with a fast growing, ambitious and respected company
• Personal development plans
• Hybrid Role
• Team activities
• Full training provided on any new services