Account Manager in Poole, Dorset

Account Manager - Customer Relationship & Support

Salary: £30,000 - £31,000 + Bonus
Location: Poole, Dorset
Hours: Monday to Friday, 8am - 5pm
Job Type: Full-Time | Permanent | Office-Based

Are you organised, proactive and passionate about delivering excellent customer service?

TeamJobs are recruiting for Account Managers to join a successful and growing business based in Poole.

This isn't a traditional sales role! We're looking for someone who enjoys building customer relationships, solving problems and managing multiple priorities in a busy, fast-paced environment.

What you'll be doing:

• Managing and maintaining relationships with existing customers.

• Responding to enquiries via email, telephone and Teams.

• Handling quotations, orders and delivery enquiries.

• Proactively resolving customer issues and finding solutions.

• Liaising with internal departments to ensure excellent service.

• Updating CRM systems and maintaining accurate records.

• Managing multiple tasks and prioritising workloads.

What we're looking for:

• Experience in Account Management, Customer Service, Sales Support or Administration.

• Excellent organisational and multitasking skills.

• Strong communication and relationship-building abilities.

• Confident IT skills and experience using multiple systems.

• A proactive, solutions-focused approach.

• Resilience, initiative and excellent attention to detail.

What's in it for you?

• £30,000 - £31,000 + Bonus

• Monthly profit share scheme

• Free onsite parking

• Free lunch every Friday!

• Company sick pay

• Employee discounts and wellbeing benefits

• Company social events

• Training and development opportunities

Sound like you?

Apply today with your CV or contact TeamJobs for more information!

TJCOM