Administrative Officer

Administrative Officer

Salary: £24,900 - £26,000 per annum

Location: DC10 Whittlesford, near Duxford, UK/Hybrid – 3 days working from the office

Contract: Permanent

Hours: Full Time – 35 hours per week

If you enjoy building relationships, solving problems and providing outstanding customer service, this could be the perfect opportunity for you. As an Administrative Officer, you'll be at the heart of our busy warehouse operation, supporting colleagues, contractors and visitors while contributing to a wide range of administrative and operational activities.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. 
 

About the role   

As an Administrative Officer, you will be a key point of contact within our busy DC10 site, providing exceptional customer service to warehouse teams, contractors and visitors. This is a highly visible role where you'll build relationships, resolve queries and help create a positive experience for everyone who interacts with our Group Print & Operations Division.

You'll enjoy a varied role that combines customer service with a wide range of administrative responsibilities. Working closely with colleagues across the business, you will support the smooth running of day-to-day operations while developing valuable skills in finance administration, site engagement and operational support.

In this role, you'll also:

• Coordinate site events, activities and tours for new and existing colleagues.
• Champion health, safety and wellbeing initiatives across the site.
• Support financial processes, including purchase orders, invoice processing and coding activities.
• Manage central stock items and help ensure key resources are always available.
• Contribute to improving team procedures and ways of working through continuous improvement activities.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.   

About You  

You are a people-focused professional who enjoys providing excellent customer service and building positive relationships with a wide range of stakeholders. Whether you're welcoming visitors, responding to enquiries or supporting colleagues across the business, you are confident communicating both face-to-face and through phone, email and virtual channels.

You are adaptable, organised and able to thrive in a busy environment where priorities can change quickly. Confident managing multiple tasks at once, you can solve problems effectively while maintaining a high level of accuracy and delivering excellent service to both colleagues and visitors.

You are proactive, resilient and able to work independently when needed, remaining calm and professional under pressure. With strong attention to detail and a collaborative approach, you take pride in creating positive experiences and building strong relationships with those around you.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:  

• Experience taking accurate and concise meeting minutes.
• A basic understanding of health and safety principles in a workplace environment

For a detailed job description, please refer to the link at the bottom of the advert on our careers site. 

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. 

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Rewards and benefits    
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 

• 28 days annual leave plus bank holidays 
• Private medical and Permanent Health Insurance  
• Discretionary annual bonus  
• Group personal pension scheme 
• Life assurance up to 4 x annual salary  
• Green travel schemes  

Ready to pursue your potential? Apply now.   

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17th August 2026 We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place week commencing 24th August 2026.  

If you are shortlisted and progressed through the stages, you can expect:   

• Formal interview: in-person at our offices in Whittlesford
• Depending on number of applications, we may carry out screening calls prior to inviting candidates to interview 

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.   

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. 

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. 

Why join us  

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. 

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Administrative Officer - Apply now.