Administrator

Job Title: Administrator

Location: Moor Street Clinic, WR1 3DB

Hours: 37.5 hours per week, Monday to Friday, 08:45 – 17:00

Duration and Pay: £12.71 per hour, we expect this placement to last 3 months

We are currently seeking a motivated and organised Administrator to join the Worcestershire Community Dental Service (SPC) based at Moor Street Clinic in Worcester. This is an excellent opportunity for an experienced administrator or receptionist who enjoys working in a busy healthcare environment and providing high-quality support to both patients and clinical teams.

What you’ll be responsible for:

· Processing incoming referrals accurately and efficiently

· Managing telephone calls and email enquiries in a professional manner

· Providing general administrative support, including filing, data entry, and appointment coordination

· Supporting the dental reception team with patient bookings and related administrative tasks

· Managing electronic referrals and shared inboxes

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Previous administrative or reception experience, ideally within an NHS or healthcare setting

· Experience using patient administration systems (PAS), dental systems, or similar healthcare databases

· Competent in Microsoft Office applications, including Outlook and Word

· Confident handling electronic referrals and inbox management

· Strong communication and customer service skills

· Excellent organisational skills with a high level of attention to detail

· Ability to prioritise workload effectively in a fast-paced office environment

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.

#INDAC

Benefits:

• Company pension
• Employee discount

Ability to commute/relocate:

• Worcester WR1 3DB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available immediately? Please state your notice period.

Experience:

• Administrative: 2 years (preferred)

Work Location: In person