Aftersales Advisor

Perfect Placement

We are representing a well-established, family-owned dealership located in Hurst and Berkshire, seeking a dedicated Aftersales Advisor.

This role offers an excellent opportunity for an experienced motor trade professional to contribute to a reputable business representing multiple trusted brands, including Subaru, MG, and Triumph motorcycles. The Aftersales Advisor will be instrumental in delivering exceptional customer service and ensuring efficient workshop operations.

Benefits of a Aftersales Advisor:
  • Competitive basic salary up to £32,000 per annum, with an OTE of approximately £35,000
  • Company pension scheme
  • 20 days holiday plus bank holidays
  • Opportunities for professional development and career progression
  • Stable, supportive work environment
  • Ongoing training and development initiatives
Duties of a Aftersales Advisor:
  • Act as the primary point of contact for customers requiring vehicle servicing, maintenance, and repairs
  • Build strong customer relationships through professional communication and excellent customer service
  • Prepare accurate job cards and schedule workshop bookings to maximise technician productivity
  • Keep customers informed throughout the repair process with regular updates
  • Promote manufacturer service plans, maintenance packages, and additional repair opportunities
  • Obtain customer authorisation for any extra work prior to commencing repairs
  • Produce detailed estimates, raise invoices, and explain work upon vehicle collection
  • Maintain accurate customer and vehicle records in compliance with company standards
  • Handle administrative tasks including payments, customer records, and warranty administration accurately
Requirements of a Aftersales Advisor:
  • Previous experience as a Service Advisor or Warranty Administrator within the motor trade
  • Full UK driving licence
  • Excellent communication and customer service skills
  • Proven ability to meet sales and customer satisfaction targets
  • Strong organisational and administrative skills
  • Ability to operate efficiently in a busy workshop environment
  • Motivation to succeed and deliver high standards of service
This Aftersales Advisor position is ideal for a motivated individual seeking to advance their career within a reputable dealership. If you meet the criteria and are eager to join a well-respected business with a strong market presence, we encourage you to express your interest.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Berkshire and Hurst today to discover more about this fantastic Aftersales Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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