Aftersales Advisor in Kingston upon Thames
Posted by Perfect Placement
£33,000 – £37,000 a year
Kingston upon Thames · Permanent
Benefits:
- Basic salary of up to £33,000, depending on experience
- Bonus linked to departmental profit
- OTE of up to £37,000
- Monday to Friday, 8.00am to 6.00pm
- Saturdays worked on a manageable rota
- Established and professional automotive dealership
- Varied service and parts-related responsibilities
- Opportunity for long-term career development
- As an Aftersales Advisor, welcome customers and provide professional support throughout their vehicle ownership experience
- Book vehicles into the workshop for servicing, maintenance and repairs
- Advise customers on recommended work, costs and completion timescales
- Prepare accurate estimates and provide regular updates throughout the repair process
- Liaise with technicians, parts suppliers and internal departments to ensure efficient workflow
- Identify additional work requirements and explain these clearly to customers
- Support parts-related enquiries and ensure the correct components are available
- Maintain accurate records and deliver consistently high customer service
- The Aftersales Advisor will help ensure every customer receives a professional and seamless experience
- Previous experience as an Aftersales Advisor, Service Advisor or Parts Advisor within the motor trade
- Strong knowledge of vehicle servicing, maintenance and repair processes
- Confident communication skills and the ability to build rapport with customers
- Excellent organisation and attention to detail
- Professional, customer-focused approach
- Ability to work effectively in a busy dealership environment
- A full UK driving licence would be advantageous
- To succeed as an Aftersales Advisor, you will demonstrate reliability, commercial awareness and a commitment to high standards
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Kingston Upon Thames and Surrey, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
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