Aftersales Advisor

Motorcycle Service Advisor / Aftersales Advisor

Hours: Tuesday - Saturday, 8:30am - 5:30pm (Saturday: 8:30am - 5:00pm)

Salary £30,000 - £35,000

Employment Type: Full-time, Permanent

About the Role

We are seeking a motivated and customer-focused Service Advisor to join our busy motorcycle dealership. You will be the key point of contact between customers and the workshop, ensuring a smooth and professional experience from booking through to completion of service and repair work.

This is a fast-paced role requiring strong communication skills, organisation, and the ability to manage multiple tasks while delivering excellent customer service.

Key Responsibilities

• Manage service, MOT, repair, and maintenance bookings
• Act as the main liaison between customers and workshop technicians
• Provide clear updates on vehicle progress and completion times
• Identify and communicate additional repair or service work
• Upsell relevant service, maintenance, and parts opportunities
• Process parts enquiries and place orders where required
• Ensure all job cards, records, and systems are accurately maintained
• Always deliver excellent customer service
• Work closely with the workshop team to ensure efficient workflow

About You

• Strong customer service and communication skills
• Highly organised with the ability to manage a busy workload
• Confident working in a dealership or automotive environment
• Commercially aware with the ability to spot sales opportunities
• Comfortable working as part of a team in a fast-paced environment
• Passion for motorcycles (desirable but not essential)

What We Offer

• Pension contribution
• Staff discount on products and services
• Supportive working environment
• Opportunity to develop within the business

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.