Aftersales Manager
Pembrook Resourcing
Aftersales Manager
📍 Oxford
💰 £40,000 Basic- £60,000 Salary + Bonus/OTE
🕒 Monday – Friday
We are currently recruiting for an experienced Aftersales Manager to join a busy and successful automotive dealership in Oxford.
This is an excellent opportunity for a driven and hands-on automotive professional looking to lead a high-performing aftersales department within a well-established business.
Key Responsibilities:
- Overseeing the daily operation of the Service, Parts and Workshop departments
- Driving profitability and departmental performance
- Managing and motivating the aftersales team
- Ensuring exceptional customer satisfaction and retention
- Monitoring KPIs, productivity and efficiency levels
- Maintaining manufacturer and company standards
- Supporting training and development across the department
Requirements:
- Previous Aftersales Manager / Service Manager experience within the motor trade
- Strong leadership and organisational skills
- Commercially driven with a focus on customer service
- Ability to manage performance and drive results
- Kerridge/CDK or similar DMS experience advantageous
- Full UK driving licence required
Package:
- £40,000 – £60,000 Basic Salary
- Performance related bonus structure
- Monday to Friday working hours
- Established and supportive business
- Genuine long-term career progression
- Company benefits package
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