Aftersales Manager in Southampton
Posted by Perfect Placement
£50,000 – £70,000 a year
Southampton · Permanent
Benefits:
- This Aftersales Manager position offers a basic salary of £50,000 and OTE of £70,000+, with additional earning potential linked to bottom-line profit.
- Monday to Friday working hours, 08:00 to 18:00.
- No Saturday working.
- Opportunity to work across multiple vehicle franchises and dealership sites.
- Senior leadership opportunity within a growing automotive group.
- Scope to influence processes, performance and customer experience.
- As Aftersales Manager, lead and motivate a team of 10 technicians, apprentices, three Service Advisors and an administrator.
- Oversee workshop, service reception and front-of-house operations.
- Maintain excellent customer service and strong manufacturer and dealership standards.
- Monitor departmental performance, budgets, productivity and profitability.
- Support the continued integration of Omoda and Jaecoo aftersales operations.
- Work collaboratively across workshop, front-of-house and associated dealership sites.
- Develop team performance through effective communication, coaching and leadership.
- Manage operational standards across multiple franchises.
- Previous experience as an Aftersales Manager, Service Manager or Assistant Service Manager within the motor trade.
- Strong knowledge of dealership aftersales operations, including workshop and service reception processes.
- Proven experience managing and developing sizeable aftersales teams.
- Commercial awareness, with the ability to work towards budget and profitability targets.
- A proactive, visible and hands-on management style.
- Excellent communication, organisation and customer service skills.
- Previous main dealer experience would be advantageous.
- The ability to work across multiple departments and sites while maintaining high operational standards.
Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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