Assistant Account Manager
Invictus Group
- Support the Account Manager in securing new maintenance contracts from existing and newly completed fit-out projects across the Group.
- Assist in developing relationships with Facilities Managers, Property Managers and targeted business parks and commercial buildings.
- Contribute to the process of securing new external maintenance contracts.
- Support the Account Manager in ensuring contracts are commercially viable, renewed where appropriate, and developed to maximise business opportunities and profitability.
- Identify opportunities to expand services within existing client accounts.
- Contract Management
- Assist in scheduling, preparing for and attending client meetings.
- Produce monthly and quarterly reports for client review meetings.
- Work closely with Coordinators and Engineers to ensure all necessary information is available for client reviews and service reporting.
- Support the management of contract costs to ensure profitability whilst maintaining quality and service standards.
- Assist in ensuring Joblogic contract information is accurate and up to date, including:
- Contract renewals o PPM schedules o Specialist maintenance visits o Quotations o Purchase orders
- Support the management of contract variations, ensuring client approvals, supplier coordination and accurate costing.
- Work closely with the Supervising Engineer to coordinate site audits, ensuring:
- Logbooks are maintained
- Certification is accurate and current
- Timesheets are completed correctly
- Works are delivered safely and to a high standard
- Assist in the delivery of M&E small works projects from initiation through to completion, in line with company procedures.
- Support project profitability by monitoring costs, performance and outcomes against company targets.
- Liaise with the wider team to ensure risk assessments and method statements (RAMS) are in place where required.
- Coordination & Team Support
- Work closely with Maintenance Coordinators, providing day-to-day support across the client portfolio.
- Conduct regular reviews with Maintenance Coordinators to ensure contracts are being serviced effectively and client expectations are being met.
- Assist in compiling contractual PPM schedules, quotations and supporting documentation ready for implementation within Joblogic.
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