Assistant Bodyshop Manager – BMW Borehamwood

Assistant Bodyshop Manager – BMW Borehamwood

Want to be the best you can be? It's what drives us too.

We are looking for an enthusiastic and motivated individual to join our growing automotive business. If you are passionate about delivering high standards, supporting teams and thrive in a friendly, professional environment, this could be the role for you.

As Assistant Bodyshop Manager, you will support the Bodyshop Manager in the day‑to‑day running of the Bodyshop, helping to ensure efficient workflow, right‑first‑time repairs and excellent customer satisfaction. You will play a key role in supervising colleagues, coordinating repairs and maintaining manufacturer and industry standards, while contributing to the achievement of departmental and business targets.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover

What you’ll do day to day

• Support the Bodyshop Manager with the day-to-day running of the Bodyshop, ensuring efficient workflows, high productivity, quality repairs, and smooth operational continuity in their absence.
• Supervise technicians and support staff, coordinating job scheduling, parts ordering, and repair timelines to deliver right-first-time repairs, maximise efficiency, and meet manufacturer standards.
• Monitor repair quality and ensure compliance with manufacturer, safety, environmental, industry, and health & safety regulations while maintaining a clean, safe, and organised working environment.
• Support the customer journey by assisting with estimates, providing regular updates, and resolving queries or issues professionally and promptly.
• Assist with budget control, cost management, inventory monitoring, and Bodyshop administration to support profitability, accurate reporting, and overall business performance.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience working within an automotive Bodyshop or similar environment.
• Experience in a supervisory, team‑leader or assistant management role is desirable.
• Strong leadership and people‑management skills, with the ability to motivate, support and guide a team.
• Good understanding of vehicle repair processes, manufacturer standards and industry requirements.
• Excellent communication and customer service skills, with the confidence to support customer and insurer conversations.
• Strong organisational and time‑management skills, with the ability to prioritise tasks and work effectively in a fast‑paced environment.
• A proactive, flexible and solution‑focused approach to problem‑solving.
• Proficiency with Bodyshop management systems is an advantage.
• Relevant automotive qualifications or certifications are desirable.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.