Assistant Lettings Manager

Assistant Lettings Manager - Upminster

Basic Salary: £21,000-£24,000 (depending on experience)
Realistic OTE: £40,000-£42,000
Location: Upminster
Job Type: Full-Time, Permanent

An exciting opportunity has arisen for an experienced Assistant Lettings Manager to join a high-performing, established residential lettings team within a leading independent estate agency.

This is an ideal opportunity for an ambitious Senior Lettings Negotiator/Consultant looking to take the next step into management, or an existing Assistant Manager seeking greater earning potential, structured career progression, and ongoing professional development.

The Role

Working alongside the Lettings Manager, you'll play a key role in the day-to-day running of the branch, supporting the wider team while helping to drive performance and deliver exceptional customer service. You'll also deputise for the Lettings Manager in their absence, ensuring the branch continues to operate efficiently.

Key Responsibilities

• Support the Lettings Manager with the day-to-day running of the branch.
• Motivate, coach and develop the lettings team to achieve individual and branch targets.
• Build and maintain strong relationships with landlords, tenants and applicants.
• Carry out valuations, negotiate offers and progress lets through to completion.
• Ensure high standards of customer service and compliance are maintained.
• Lead by example, contributing to the continued growth and success of the branch.

Requirements

• Minimum 4 years' recent, continuous experience within residential lettings.
• Strong communication and relationship-building skills.
• A proactive and organised approach within a fast-paced environment.
• Excellent attention to detail and strong administrative skills.
• Confident using Microsoft Office and CRM/property software.
• A natural leader with the ability to inspire and support a successful team.
• Full UK driving licence.

Salary & Benefits

• Basic salary of £21,000-£24,000 (DOE).
• Realistic OTE of £40,000-£42,000.
• Company car or car allowance.
• Personal and office commission.
• Performance bonuses.
• Profit share scheme.
• Generous holiday allowance, including your birthday off (where applicable).
• Pension scheme.
• Ongoing training and structured career progression.
• Supportive, team-focused working environment.

Working Hours

• Monday to Thursday: 8:30am - 6:00pm
• Friday: 8:30am - 5:30pm
• Saturday: 9:00am - 4:00pm (on a rota)
• Five-day working week with a scheduled weekday off.
• No Sunday working.

If you're an experienced lettings professional ready to progress your career within a successful and rewarding environment, we'd love to hear from you.