Assistant Store Manager in London, Greater London

Assistant Store Manager - Westfield White City

Location: Westfield White City

Salary: £40,000 per annum

Contract Type: Full-Time, Permanent

Hours: Flexible across store trading hours, including weekends, evenings, and bank holidays

Join an Exciting Growth Journey with Our Client!

Our client, a contemporary Saudi Arabian fashion brand, has rapidly made its mark in the world of modern modest womenswear. Renowned for elegant collections featuring maxi dresses, kaftans, contemporary separates, and premium knitwear, this brand combines sophisticated design with exceptional quality and customer experience. As the organisation continues to expand its international retail presence, an exciting opportunity has arisen for an Assistant Store Manager to join the dynamic team at Westfield White City.

The Opportunity:

As an Assistant Store Manager, you will play a pivotal role in delivering an outstanding in-store experience and driving commercial success. Working closely with the Store Manager, you will lead a high-performing team within a premium retail environment. This hands-on position demands strong leadership skills, commercial awareness, and a genuine passion for fashion and customer service.

Key Responsibilities:

Leadership & People Management:

- Support the Store Manager in leading and developing a high-performing retail team.

- Inspire the team through exceptional customer service and professional standards.

- Conduct daily team briefings to promote a positive, collaborative culture.

- Act as Duty Manager when required, overseeing all store operations.

Customer Experience:

- Deliver a premium and personalised customer journey to encourage loyalty.

- Build long-term relationships with customers and ensure exceptional product knowledge.

- Resolve customer queries and complaints effectively and professionally.

Commercial Performance & Sales:

- Support the achievement of sales targets and key performance indicators.

- Identify opportunities for sales growth and support promotional campaigns.

- Motivate the team to achieve ambitious business objectives.

Visual Merchandising & Brand Standards:

- Maintain the store's premium image and ensure impeccable presentation.

- Assist with visual merchandising guidelines and seasonal collections.

Stock Management & Operations:

- Support inventory control processes and ensure operational compliance.

- Assist with stocktakes and maintain high standards of organisation.

Compliance & Health & Safety:

- Ensure adherence to company policies and promote safe working practises.

Essential Experience:

To excel in this role, candidates should possess:

Previous experience as an Assistant Store Manager, Deputy Manager, Team Manager, or Senior Supervisor in a retail environment.

A strong track record of delivering excellent customer service and exceeding sales targets.

Exceptional communication and interpersonal skills.

Strong organisational and problem-solving abilities.

Highly Desirable:

Experience in premium fashion, luxury retail, or contemporary womenswear.

Familiarity with visual merchandising principles.

A passion for fashion, styling, and providing premium customer experiences.

If you are an ambitious retail leader with a flair for fashion and a commitment to exceptional customer experiences, this could be the perfect opportunity to elevate your career!

How to Apply:

Interested candidates are encouraged to apply today and take the next step in their retail management journey. Adecco is committed to a fair and inclusive recruitment process and welcomes applications from all backgrounds.

Please note: If you have not heard from the employer within 5 working days, kindly assume your application was unsuccessful.

Join Our Client on Their Journey to Fashion Excellence!

Adecco use generative AI tools to assist in the candidate screening process, but all final decisions will be made by the hiring team, ensuring your application is reviewed with care.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

If you haven't heard from them within 5 working days, please assume your application was unsuccessful.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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