Automation and Process Specialist FTC 12 Months

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Automation and Process Specialist.

Be part of the movement - and play your part.   

About the role  

We are looking for a proactive and solutions-focused individual to help streamline and improve our marketing and content operations through automation. Working closely with teams across Martech, Analytics, Content, Activation, and Campaign Management, you will identify opportunities to reduce manual effort, improve data quality, and enhance operational efficiency. This role is ideal for someone who enjoys problem-solving, process improvement, and delivering practical automation solutions that create measurable business value.

Please note - this role is a Fixed Term Contract for 12 Months

You will be responsible for

• Identify and implement automation opportunities across key processes, including intake, brief-to-live workflows, content operations, tagging, and reporting.

• Design, build, and maintain automated workflows, integrations, and low-code solutions while ensuring compliance with governance, privacy, and security requirements.

• Standardise processes, data fields, handoffs, and tracking mechanisms to improve accuracy, consistency, and visibility across teams.

• Create clear workflow documentation, user guides, and training materials to support adoption and ensure best practice usage.

• Monitor automation performance, measure benefits such as time savings and error reduction, and continuously improve and scale successful solutions.

About you 

You are naturally curious and enjoy identifying opportunities to improve processes through automation and smarter ways of working. With a strong interest in data, you are comfortable analysing information, spotting trends, and recommending optimisations that drive efficiency and business value.

A confident communicator, you can translate complex data, technical concepts, and automation solutions into clear, actionable insights for a wide range of stakeholders. You enjoy collaborating with different teams, are highly organised, and take a proactive approach to problem-solving. Most importantly, you are passionate about continuous improvement and using technology to make day-to-day operations simpler, faster, and more effective.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.   

Working at DFDS  

Join the movement and grow with us.  

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover

• Contributory company pension scheme

• Holiday Purchase Scheme

• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

• Full employee assistance programme including:

• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

• Huge range of retail discounts from high street and online retailers

• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.

• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.   

Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.   

We look forward to hearing from you.