Brand Specialist

Job Introduction

We are currently recruiting for a Brand Specialist to join our Volvo Dealership in Leamington spa. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays).

As a Volvo Brand Specialist, you will be responsible for engaging customers with the latest Volvo products and technologies. As part of the sales team you deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Volvo.

Don’t worry if you’re not a Volvo expert right now – our comprehensive training programme will teach you everything you need to know to become a Volvo Brand Specialist.

Role and Responsibilities

• Organising photography of used cars for internet advertising and preparation of vehicles for handover.
• To create and maintain a positive customer-friendly sales environment.
• To offer and promote the value of all new and used vehicles in line with Listers and the brand’s trading policies
• To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat)
• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
• To achieve a high level of customer satisfaction

About you

• You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
• The ability to quickly establish and build rapport with our customers.
• You will hold a valid UK drivers licence.
• You may have previous motor trade experience (preferred), but ultimately hold the potential to forge a successful career in the industry.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.