Broker Claims Handler in Bolton
Posted by Fintelligent Search
£30,000 – £35,000 a year
Bolton · Permanent
Salary: £30,000–£35,000 DOE + bonus
Are you an experienced Claims Handler looking to take on more technical, varied work? This is an excellent opportunity to join a well-established, regulated insurance business where you will manage your own portfolio of third-party motor claims, build deeper expertise in liability and credit hire, and develop your career within a supportive team.
You will have genuine ownership of your caseload, with exposure to more complex and higher-value claims. This is not simply a volume-driven role, your investigations, negotiations and decisions will directly influence claim outcomes.
What you’ll be doing as Broker Claims Handler:
- Managing a varied caseload of third-party motor claims from initial notification through to settlement.
- Handling associated property damage, liability and disputed claim matters.
- Investigating claims thoroughly and making clear, evidence-based liability decisions.
- Managing credit hire cases, including validation, negotiation and cost-control activity.
- Liaising professionally with insurers, solicitors, claimants and other external stakeholders.
- Maintaining accurate claim records and ensuring activity is completed in line with regulatory and company procedures.
- Working collaboratively with colleagues while independently managing priorities and deadlines.
- At least two years’ motor claims experience, ideally within third-party claims.
- Strong knowledge of liability assessment, negotiation and the motor claims lifecycle.
- Exposure to credit hire, disputed claims or more technical motor claims would be highly beneficial.
- Confident communication skills, with the ability to deal professionally with a range of stakeholders.
- A methodical approach, strong attention to detail and the confidence to make sound decisions.
- Previous experience working within a regulated insurance environment.
- Salary of £30,000–£35,000, dependent on experience
- Performance-related bonus potential.
- Contributory pension scheme.
- Ongoing technical support and structured development.
- CII study support to help you progress your insurance career.
- A stable, supportive and collaborative environment with clear opportunities for progression.
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