Business Change Manager - Finance Processes

We are seeking an experienced Business Change Manager to work on a transformation initiatives across a Finance Shared Services function. This is an exciting opportunity to play a key role in delivering strategic change, improving operational efficiency, and enhancing service performance across finance processes.

The successful candidate will have a proven track record of managing complex business change programmes, particularly within Finance Shared Services, or Finance Transformation environments.

Key Responsibilities

• Develop and execute comprehensive change management strategies and plans.
• Conduct stakeholder analysis and manage engagement across all levels of the organisation.
• Experience in working on people, process, and organisational change aspects of finance transformation programmes.
• Support the implementation of shared service improvements, operating model changes, and process standardisation initiatives.
• Drive user adoption through effective communications, training, coaching, and readiness activities.
• Collaborate with programme managers, finance leaders, process owners, and technology teams to ensure successful delivery of change objectives.
• Identify and mitigate change-related risks and resistance.
• Establish and track change adoption metrics, benefits realisation, and business outcomes.
• Support continuous improvement and the embedding of new ways of working.

Required Experience

• Significant experience as a Business Change Manager
• Demonstrable experience delivering Finance Shared Services improvement programmes.
• Strong understanding of finance processes, including - Payment Processes, Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), or management reporting.
• Experience supporting ERP implementations or finance transformation initiatives (e.g., SAP, Oracle, Dynamics 365, Workday).
• Strong stakeholder management skills with the ability to influence senior leadership.
• Experience developing communications, training, and organisational change strategies.
• Knowledge of recognised change methodologies such as Prosci, ADKAR, or equivalent.

Desirable

• Experience working within large-scale transformation programmes.
• Shared Services, GBS, or Finance Transformation background.
• Change Management certification.
• Project management qualifications (PRINCE2, PMP, Agile, MSP) advantageous.

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