Business Process Tester

Business Process Tester

Contract: IT
Location: Stoke, ST1 5PZ
Hours of work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Business Process Tester to validate end-to-end business processes and ensure that operational activities, supporting systems, user interactions, controls, and integrations work together effectively to deliver the intended business outcomes.

Job Overview

This role is responsible for ensuring that business requirements are translated into effective operational processes and that proposed changes can be successfully adopted into live business environments. Working across operational, project, and technical teams, the Business Process Tester will assess how systems, users, controls, and processes interact to achieve intended outcomes.

The successful candidate will work closely with Business Analysts, Subject Matter Experts, Operational Teams, Project Teams, and IT Testers throughout the testing lifecycle. The role will support business readiness by validating end-to-end processes, identifying risks and defects, and providing evidence-based recommendations to support business sign-off and continuous improvement.

Key Responsibilities

• Review and understand business requirements, process maps, and operational procedures.
• Design and execute end-to-end business process test scenarios and test scripts.
• Validate that business processes, supporting systems, and user activities deliver the intended business outcomes.
• Ensure all testing activities are traceable to agreed business requirements and acceptance criteria.
• Identify, record, and support the resolution of process and system defects, risks, and issues.
• Work closely with Business Analysts, operational teams, Subject Matter Experts, and project teams throughout the testing lifecycle.
• Support User Acceptance Testing (UAT), operational readiness, and deployment activities.
• Produce test evidence, reports, and recommendations to support business sign-off and continuous improvement.

Person Specification

• Experience in Business Process Testing, User Acceptance Testing, Operational Testing, Business Analysis, or a similar role.
• Experience reviewing and working with business requirements and process documentation.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to understand and assess end-to-end business processes.
• Strong communication skills with both technical and non-technical stakeholders.
• Experience documenting test scenarios, defects, and test results.
• Ability to challenge processes constructively and identify opportunities for improvement.