Cargowise IT Support

We are recruiting an IT Support candidiate with extensive knowledge of Cargowise, the role is based around the Heathrow area.

Monday to Friday and paying around £35k

Duties Include:

Provide 1st line support for all user CargoWise issues that arise
• Assist in CargoWise IT projects including company system implementations
• Utilise 2nd line escalation when required
• Support of problems with various Microsoft applications
• Basic level network infrastructure support
• Some IT supplier related activities e.g., Procurement

Personal Attributes

Attention to detail and logical approach
• Excellent written and spoken English
• Interest in project work
• Flexible and resilient
• Optimum time management and able to effectively prioritise tasks
• Proactive
• Strong analytical skills
• Problem-solving skills, creativity
• Team and service-oriented
• Willingness to learn with new IT products
• Integrity: The role requires appropriate handling of confidential, sensitive information
• Able to effectively analyse data

Qualifications

Cargo Wise experience essential
• Previous experience min 3 years
• Successful assistance of projects within previous role
• Microsoft Office product knowledge an advantage